EXTRAORDINARY VALUE-ADDED SERVICES

Especially for Entrepreneurs and SME's

Generic Customer Satisfaction Survey

SPECIAL @ R3950.00 ex VAT

Electronic Survey with up to 500 participants. Immediate access to results in Tabular and Graphic format.

Pinpoint your organization's strengths and opportunity areas with our Generic Customer Satisfaction Survey.

Identify quickly what needs to be improved to satisfy your customers in a way that can impact on your bottom-line.

Establish benchmarks on important and vital key areas for your business through regular repeat surveys.

Areas we include in this survey:

Customer Loyalty and Commitment.
Product / Service Knowledge of Staff.
Communication with Customers.
After Sales Service.
Courtesy / Respect / Friendliness.
Professionalism / Efficiency.
Basic Customer Service.

Other Value-Added Services

Generic climate and culture surveys: R5840.00 excl. VAT.
Questionnaire design.
Data analysis / interpretation.
Report Writing.

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